Help the Red Cross save lives - Join us!
Apply at redcross.org/volunteerNNE
Purpose:
Donating blood saves lives for those who have been in an accident, in need of surgery or a transfusion. In order to keep up with demand, the Red Cross needs 13,000 donations a day!! We need volunteers to make these blood drives a success.
Responsibilities:
Greet donors, explain the donation process as necessary and assist with initial intake and hand offs through the blood donation process
Manage donor flow at temp taking station to ensure only donors passing temp screen are permitted access. Explain purpose of temperature screen to donors and ensure they understand reason for deferral if applicable
Direct donor to next step of donation or options for future donations if deferred. Model excellent customer service behaviors
Ensure blood donors have relevant information and that questions are answered appropriately while creating a favorable impression of the blood donation process
Learn and share the Red Cross story, including the mission, vision, and values
Provide customer service to donors in the Hospitality Area by ensuring that each donor is recognized for his/her contribution
Report possible adverse post-donation physical reactions to the collections staff
Set up and maintain cleanliness in Reception and Hospitality Areas, and Donor Areas/Beds as requested
Work with collections team supervisor or charge staff to match donor’s blood type with the best product for maximum impact Responsible to inform donors of current and upcoming donation promotions
May make reminder/cancellation calls, re-schedule donor appointments, and perform follow up activities as directed
Time Commitment:
Must be able to commit to a minimum of one 5 Hour Shift per month. Blood Drives are generally held on weekdays Monday-Friday(s) with the occasional Saturday/Sunday(s) between the hours 8am – 7pm. Volunteers are required to sign up for one shift per month, that would typically consist of your monthly hour commitment.
Apply at redcross.org/volunteerNNE
